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| HSMP Approval - HELP - anybody waiting for approval beyond 11 weeks |
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Hi..,
I have applied for HSMP in JAN 2007 and received the REf no in same month but since then i have not got the approval and rejection letter and i am worried about my original certificates . I have been continuosly mailing them and keep getting the Same reply, But recently i got a mail from Hom Office that..
We contacted you recently to explain that your documents had unfortunately been damaged in the recent Sheffield flood.
We sincerely apologise for any inconvenience and distress this may have caused, and for the delay in informing you of the status of your documents. This was due to the fact that all documents affected by the flood were sent to a specialist document treatment centre for drying and restoration. This process has now taken place, the documents have undergone a thorough cleaning & sanitisation process and though some staining may remain, we have obtained Health and Safety advice and can assure you that these are quite safe to handle. We are now returning your documents to you to allow you to obtain replacements where necessary.
Under the ex-gratia scheme operated by the Border & Immigration Agency we can consider a claim for compensation to reimburse reasonable costs incurred to replace any damaged documents. Please note that original documentary evidence such as receipts or invoices must be provided to show actual costs incurred to replace your documents. Without this evidence we cannot consider any claim for compensation.
Can anybody help me what to do in this situation ?
Regards
Chandu |
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