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customer service is good for nothing , security checks are initiated once the I-485 is filed , uscis does not initiate security checks unless 485 is filed , uscis customer sevice told me that my name check is pending , even on the day my Green card was approved , go figure now , uscis customer misinformation line always gives the most bizarre and ridiculous excuses so dont believe them
the scecurity check that is done when a I40 is filed is an IBIS check , which is done at the us customs and border protection agency to verify that the person has not come into the country illegaly by jumping across a fence or swimming across a river , these checks come back in 24-48 hours |
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