Thanks mate, am stoked it finally came through. Unfortunately, I think it's going to be a one man rectification job, and that means me calling and bugging them! It is completely their fault though, and they didn't even apologise on the phone. You would think 400 quid and two letters telling them where it should be send would ensure an efficient job. Heck even a monkey can address an envelope.
The woman I spoke to on the phone yesterday said that the caseworker was "positive" that they had addressed it to NZ, even though it has Canada in their system. I'm not convinced. I guess I will just have to wait until Monday/Tuesday to see if it turns up here in NZ. I called Royal Mail yesterday and the guy on the other end was pretty helpful, he reckoned that it will take about 3 days to get to Canada, then they would figure out the address doesn't exist and should it back to the HO within a 5-10 days of that. As long as it doesn't get lost when it returns to the HO on the way back, and they managed to actually correct their system and post it to NZ, then it shouldn't be much of a delay. Still at this stage every week counts as the closer we get to December the less likely it is to get a job over there until the New Year.
As an aside I asked for a replacement letter to be sent. You know what they said? You have to wait 12 weeks. Unbeleivable. I'm going to light some fires under some a$$es when I get there that is for sure. Makes you wonder sometimes whether all the hassle is worth it. The Poms don't care about the old colonies, they'd rather spend it in bed with Europe. Oh well. Now I have vented I feel much better!
All the best with your application KiwiDP, no doubt you will get the good news within a few days. I note from your page that you asked for your caseworker's name. Did you get it? I asked yesterday for my caseworker's details and the woman on the phone said they couldn't pass them on. Interesting...