In my case, I used the same reason "severe financial loss". I don't remember the options. But, when you call, you get an option to report 'problem with an existing application'. Under that option, you'll get a choice to submit request to expedite your application. After selecting this option, the call is forwarded to a representative, which takes information about the application. And, you'll get a service ticket number. The representative was very cooperative in my case. I hope it helps.