Hey Kushal, MAHI,
I am in a similar situation.
My EAD card went into production on June 9th. But I never received it and the agent refused to open a Service Request ticket till July 10. On July 10th I opened a SR. On July 24th my case status on USCIS changed to Card Production again but this time it says the order was placed on July 24th. Looks like my entire process is reset.
I was supposed to have started work on July 21st, but I have now moved my start dates by two weeks because of non-receipt of the card.
Other relevant information: Application filed on April 1 at Texas center.
I have been asked to "wait"